Research and Consultancy
Ricability (Research Institute for Consumer Affairs) is an independent research charity that focuses on issues of concern to disabled and older people. We have over 40 years' consumer research experience and extensive specialist in-house skills, covering a wide range of research methods. Our resources include our own 250 person user panel and 85 person mystery shopping panel, both made up of older and disabled people.
We carry out commissioned research for a wide range of clients, as well as carrying out our own programme of work, where the proposed research will be of benefit to disabled and older consumers. For more information on how our research is funded see Clients and funders.
Employers Forum on Disability Research Partnership
Ricability has joined forces with Employers Forum on Disability to deliver consumer research services to their members.
Employers' Forum on Disability is the world's leading employers' organisation focused on disability as it affects business. Their mission is to enable companies to become disability confident by making it easier to recruit and retain disabled employees and to serve disabled customers. Ricability will help EFD members increase their awareness of the needs of disabled and older consumers who use their products and services. Research will be carried out by Ricability's research team including surveys and work with our User Testing panel and Mystery Shopping panel.