Stay in touch - A guide to telephones and services for older and disabled people 2004 (view report contents)
Fixed line Carrier pre-selection service from the Carphone Wharehouse using your BT line
Advice and information
Telephone: 0800 085 5900
Fax: 01925 554 714
Textphone: via Typetalk
Email: de.customerservices@cpw.co.uk
Website: www.talktalk.co.uk
click on ‘special needs’
Textphone calls
BT TextDirect is still available through BT
Online billing
You can view and pay bills online.
Unless we say otherwise, all fixed line suppliers offer:
- free directory enquiries and operator-assisted calls (you need to register) if you cannot use a printed directory
- literature, contracts and bills in other formats if you have poor sight
- bill payment nominee facility
- bill rebates for textphone users
Report Contents
Telephones
- types (fixed & mobiles)
- useful features if your hearing is poor
- useful features - if your sight is poor
- useful features if you have limited mobility
- useful features for other difficulties
Other equipment
- answering machines, fax machines & computer equipment
- textphones, videophones & computer email
- accessories & adaptors
Buying a phone & phone services
- where to go
- companies & deals
- services for older or disabled people
- scam calls & cold calling - what to do
Useful contacts
Fixed line Operators
- BT
- Homecall
- Kingston communications
- NTL
- One.Tel
- Sainsbury's Homephone
- Skytalk
- TalkTalk
- Tele2
- Tesco home phone
- Telewest broadband
- Tiscali.smart talk
- Toucan
Mobile Operators
