Stay in touch - A guide to telephones and services for older and disabled people 2004 (view report contents)
Mobile network using the O2 network
Advice and information
Sales: 0800 781 7968
Customer services: 0870 990 9685
Fax: 020 8896 5005
Textphone: via Typetalk
Email: de.customerservices@sainsburysmobile.co.uk
Website: www.sainsburystelecom.co.uk/mobile
- click on ‘special needs’
Textphone calls
no access to BT TextDirect; access to Typetalk via
Relay Assist (see section on textphones)
Online billing
Contract customers in the future.
Pay as you go customers n/a.
Unless we say otherwise, all mobile suppliers offer:
- free directory enquiries and operator-assisted calls (you need to register) if you cannot use a printed directory
- literature, contracts and bills in other formats if you have poor sight
- bill payment nominee facility
- bill rebates for textphone users
Report Contents
Telephones
- types (fixed & mobiles)
- useful features if your hearing is poor
- useful features - if your sight is poor
- useful features if you have limited mobility
- useful features for other difficulties
Other equipment
- answering machines, fax machines & computer equipment
- textphones, videophones & computer email
- accessories & adaptors
Buying a phone & phone services
- where to go
- companies & deals
- services for older or disabled people
- scam calls & cold calling - what to do
Useful contacts
Fixed line Operators
- BT
- Homecall
- Kingston communications
- NTL
- One.Tel
- Sainsbury's Homephone
- Skytalk
- TalkTalk
- Tele2
- Tesco home phone
- Telewest broadband
- Tiscali.smart talk
- Toucan
Mobile Operators
