Stay in touch - A guide to telephones and services for older and disabled people 2004 (view report contents)
Fixed line - Carrier Pre-Selection using your BT line
Advice and information
Customer services: 0870 990 9685
Fax: 0870 990 9706
Textphone: via Typetalk
Email: de.customerservices@sainsburystelecom.co.uk
Website: www.sainsburystelecom.co.uk,
click on ‘special needs’
Textphone calls
BT Text Direct is still available through BT
Online billing
I n future
Unless we say otherwise, all fixed line suppliers offer:
- free directory enquiries and operator-assisted calls (you need to register) if you cannot use a printed directory
- literature, contracts and bills in other formats if you have poor sight
- bill payment nominee facility
- bill rebates for textphone users
Report Contents
Telephones
- types (fixed & mobiles)
- useful features if your hearing is poor
- useful features - if your sight is poor
- useful features if you have limited mobility
- useful features for other difficulties
Other equipment
- answering machines, fax machines & computer equipment
- textphones, videophones & computer email
- accessories & adaptors
Buying a phone & phone services
- where to go
- companies & deals
- services for older or disabled people
- scam calls & cold calling - what to do
Useful contacts
Fixed line Operators
- BT
- Homecall
- Kingston communications
- NTL
- One.Tel
- Sainsbury's Homephone
- Skytalk
- TalkTalk
- Tele2
- Tesco home phone
- Telewest broadband
- Tiscali.smart talk
- Toucan
Mobile Operators
