Stay in touch - A guide to telephones and services for older and disabled people 2004 (view report contents)
Carrier Pre-Selection (if you have BT line) or indirect-dial (if you have cable) service
Advice and information
Sales: 0800 957 0000
Customer services: 0800 957 0700
Fax: 020 7181 9972
Textphone: 0800 957 0505
Website/email: www.onetel.co.uk
Textphone calls
BT TextDirect is still available through BT
Online billing
You can check and pay bills online
Unless we say otherwise, all fixed line suppliers offer:
- free directory enquiries and operator-assisted calls (you need to register) if you cannot use a printed directory
- literature, contracts and bills in other formats if you have poor sight
- bill payment nominee facility
- bill rebates for textphone users
Report Contents
Telephones
- types (fixed & mobiles)
- useful features if your hearing is poor
- useful features - if your sight is poor
- useful features if you have limited mobility
- useful features for other difficulties
Other equipment
- answering machines, fax machines & computer equipment
- textphones, videophones & computer email
- accessories & adaptors
Buying a phone & phone services
- where to go
- companies & deals
- services for older or disabled people
- scam calls & cold calling - what to do
Useful contacts
Fixed line Operators
- BT
- Homecall
- Kingston communications
- NTL
- One.Tel
- Sainsbury's Homephone
- Skytalk
- TalkTalk
- Tele2
- Tesco home phone
- Telewest broadband
- Tiscali.smart talk
- Toucan
Mobile Operators
