Stay in touch - A guide to telephones and services for older and disabled people 2004 (view report contents)
Fixed-line service in Hull and surrounding areas
Advice and information
Telephone: 01482 602 555
Fax: 01482 223 366
Textphone: 01482 320 101
Email: info@kcom.com
Website: www.kcom/eastyorkshire/residential/
Textphone calls
BT TextDirect; KC sell or rent textphones
Online billing
You can pay your bill online, but not view an itemised bill.
Other useful services
Engineers will offer extra help on request
Unless we say otherwise, all fixed line suppliers offer:
- free directory enquiries and operator-assisted calls (you need to register) if you cannot use a printed directory
- literature, contracts and bills in other formats if you have poor sight
- bill payment nominee facility
- bill rebates for textphone users
Report Contents
Telephones
- types (fixed & mobiles)
- useful features if your hearing is poor
- useful features - if your sight is poor
- useful features if you have limited mobility
- useful features for other difficulties
Other equipment
- answering machines, fax machines & computer equipment
- textphones, videophones & computer email
- accessories & adaptors
Buying a phone & phone services
- where to go
- companies & deals
- services for older or disabled people
- scam calls & cold calling - what to do
Useful contacts
Fixed line Operators
- BT
- Homecall
- Kingston communications
- NTL
- One.Tel
- Sainsbury's Homephone
- Skytalk
- TalkTalk
- Tele2
- Tesco home phone
- Telewest broadband
- Tiscali.smart talk
- Toucan
Mobile Operators
