Calling for help
a guide to community alarms, 2003
(go to list of report contents)
How does an alarm work?
The pictures below show you what might happen after a typical alarm call. For details of other ways in which calls may be answered, see who will receive your calls.
1 The fall
Tom is working in the garden
when he trips
on the edge of the patio
2 Setting off the alarm
There is no one in calling
distance so Tom pushes
the alarm button on his wristband trigger.
That sends a signal to the alarm unit in the house,
to automatically dial the call centre
3 The call centre is alerted
The centre receives the
call from Tom's unit and his
details appear on a computer screen.
The operator tries to talk to Tom
but he is too far from the unit to hear
4 Help arrives
The centre rings Tom's daughter
who lives in the next road,
saying there might be a problem,
and she comes round straightaway
5 Up and around
Tom just needed help getting
up this time.
He was back in the garden the same afternoon, but knows the system will
work if he has a bigger problem
Report Contents
About alarms
What
is a community alarm?
How
does an alarm work?
Basic
choices
Who
will receive your calls?
Where can you get an alarm?
Alarms on test
Models tested
Antenna
Princess AP1000
Antenna
AP2000
CareSec
Homelink
Extra II
Horizon
II
IntelliLink
Lifeline
400
Lifeline
4000
LIfeline
4000+D
Lifeline
TalkBack trigger
S11
Carephone
Sayphone
In
Touch 1000
In
Touch 2000
In
Touch 2000 Package
Other information
Using
an alarm
Checklists
of things to look for
Alarms
in the future
Acknowledgements
Contact
details
