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Wheels within wheels - a guide to using a wheelchair on public transport 2005 (view report contents)

Information, help and advice

British Healthcare Trades Association
Community Transport Association UK
Disabled Living Foundation
'Door to door'
Holiday Care
Mobility Centres
Mobility & Inclusion Unit
Shopmobility

 

British Healthcare Trades Association

The BHTA is a trade association that represents the companies that provide products and other specialist healthcare for disabled people. Most of the manufacturers of wheelchairs are members. They have a code of practice which covers standards of service.

The British Healthcare Trades Association (BHTA)
New Loom House
Suite 4.06
101 Back Church Lane
London E1 1LU
Tel: 020 7702 2141
Fax: 020 7680 4048
email: bhta@bhta.com
www.bhta.net

Community Transport Association UK

The Community Transport Association UK is the national representative body of the voluntary sector organisations that provide transport, including dial-a-ride services, minibus transport, the hire of vehicles and private car schemes. For advice and information about any of these contact:

Highbank
Halton Street
Hyde
Cheshire SK14 2NY
Tel: 0870 774 3586
Fax: 0870 774 3581
www.communitytransport.com

England & Wales:
Email: AdviceUK@communitytransport.com

Scotland:
Email: AdviceScot@communitytransport.com

Northern Ireland:
Email: AdviceNI@communitytransport.com

Disabled Living Foundation

The DLF provides comprehensive information about equipment and services for disabled people, and on much else. They have free factsheets on wheelchairs and scooters in print and downloadable from their website.

380-384 Harrow Road
London W9 2HU
Local rate Helpline: 0845 130 9177
(10am to 4pm)
Fax: 020 7266 2922
Textphone: 020 7432 8009
Email: advice@dlf.org.uk
www.dlf.org.uk

DLF have a bathing products website: www.bathingmadeeasy.com

The helpline operates 10-4pm weekdays, calls are charged at local rate.

'Door to door'

The Disabled Persons Transport Advisory Committee (DPTAC) have a transport and travel advice website for disabled people, which has useful information on all forms of transport:

www.dptac.gov.uk/door-to-door

Holiday Care

This provides information to help disabled and older people to make independent holiday and travel arrangements. Where possible they try to find accessible accommodation and travel services that are open to all rather than only for disabled people. They inspect accommodation in the UK and can make reservations for you in B&Bs, farmhouses, hotels and in self catering accommodation.

Holiday Care
Tourism for All
The Hawkins Suite
Enham Place
Enham Alamein
Andover
Hants SP11 6JS
Tel: 0845 124 9971
Textphone: 0845 124 9976
Fax: 0845 124 9972
email: info@tourismforall.org.uk
www.holidaycare.org.uk


Mobility Centres

Mobility centres give practical advice and carry out assessments. There are 17 centres in the UK and they are well informed on most mobility and disability issues. Each centre has expert staff and they are independent. To find the nearest to you contact

The Forum of Mobility Centres
Tel: 0800 559 3636
www.mobility-centres.org.uk


Mobility & Inclusion Unit

The unit is part of the Department for Transport. They provide information on public and private transport, on legislation and on your rights as a traveller with a disability. Their website has information about about the DDA and transport generally:

Mobility and Inclusion Unit
Department for Transport
Zone 4/23, Great Minster House
76 Marsham Street
London SW1P 4DR
Tel: 020 7944 8021
Fax: 020 7944 6102
email: miu@dft.gsi.gov.uk
www.dft.gov.uk/access

 

Shopmobility

You can borrow a manual or powered wheelchair from a Shopmobility scheme. These can be found in various places up and down the country. Most are based in shopping centres.

You may have to pay a membership fee or a small one-off charge for the hire of the wheelchair. Some schemes can arrange for an escort if you need one. Training in using the wheelchair can be provided if you need it. You may have to book in advance. For more information, contact:

The National Federation of Shopmobility UK (NFSUK)
PO Box 6641
Christchurch
BH23 9DQ
Tel: 08456 442 446
Fax: 08456 444 442
Email: info@shopmobilityuk.org.uk
www.justmobility.co.uk/shop

 

 

Report Contents

Introduction
The law
Travelling in a wheelchair
Trains and trams
Buses
Coaches
Taxis
Planning & booking a journey
Concessions
Reporting back & complaining
Information, help and advice


Details of manual wheelchairs
Details of manual wheelchairs - to be pushed by someone else
Details of powered wheelchairs

 

 

 

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