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Taking Control - A guide to buying or upgrading central heating controls(view report contents)

Registering for priority service

If you have a disability or are elderly you can join your energy company’s priority service register

What you can get depends on others in your home and their eligibility, and includes:

  • a free annual safety check
  • bills in an easy to read form and a copy of bills sent to a friend or family to check details
  • a special password which service staff will use when they visit to prove they are genuine
  • adapted controls for individual needs
  • extra notice if your energy supply is to be turned off
  • your supplier will consider moving your reading meter if it’s difficult to reach
  • someone to read your meter if you and no-one else can read it
  • alternative heating facilities can be arranged for you if your gas supply is turned off

 

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Report Contents


About this guide
Central heating basics

Thermostats

Programmers

Tables

Help with money
Keeping bills down
Main gas and electricity operators
Helpful organisations
Help with seeing and gripping
Manufacturers