Who can help? - key sources of information for older and disabled people (view report contents)
Communication
Q. I find it difficult to use my 'phone. Where can I one that suits me? What else is there to help?
Telephones
Phones are vital for most of us. If you have a disability and can’t afford one, your local authority may be able to help with the cost of installation or any special equipment.
BT have a guide for disabled people for information on equipment and services and if you have problems with standard equipment, Communications Solutions available from freephone 0800 800 150, or free textphone 18001 0800 800 150 (available in print, large print, Braille and on audio tape).
BT TextDirect
TextDirect allows texphone users with different types of textphone to
communicate directly. It also allows textphone users and non-textphone
users to communicate more easily by automatically bringing an operator
to relay messages if necessary. To use BT TextDirect dial 18001 from a
texphone and 18002 from an ordinary phone.
For more details see contact RNID
Typetalk .
Information about Telephones is a free information sheet (Sheet 22) available from Age Concern Information Line freephone 0800 00 99 66.
Stay in touch - a guide for older or disabled to telephone equipment and services and and Calling for help - a guide to community alarms - from Ricability.
Q. How could I call for help in an emergency? How can I get an alarm system?
The Telecare Services
Association has information on manufacturers and services.
Telecare Services Association
10 Railway Street
Chatham
Kent
ME4 4JL
Tel 01634 846209
Fax 01634 818746
Email admin@asap-uk.org
Web www.asap-uk.org
Q. I have difficulty speaking. Who can help?
If you have difficulty speaking contact your GP who can refer you to
a speech therapist. If you need more help or special equipment they may
refer you to one of 13 Communication Aid Centres in the
UK.
Page updated: July 2007.
Report contents
Introduction
Communication
Caring for someone
Getting
around outside
Holidays
and clubs
Legal
advice
Making
your home easier to live in
Money
More
information and advice
