Meeting the needs of older and disabled consumers
Guidelines for product design and testing
(view report contents)
Microwave oven checklist
Microwave ovens are potentially very useful to people with disabilities.
They can be placed and used in any room and at any height, which suits
both people who live mainly in one room and wheelchair users who can avoid
having to reach and bend. People with painful or limited use of their
hands are likely to find the controls easier to operate than on a conventional
cooker.
Microwave ovens with straightforward and logical settings can suit people
with learning difficulties. Some blind and partially sighted people feel
safer cooking with a basic microwave oven which has no hot flames or elements.
Some do all their cooking in a microwave oven so are potential buyers
of models with lots of features - as long as they can be set without the
need for good eyesight.
Types
This checklist can be used with three types of microwave oven :
- microwave cooking only
- microwave cooking and grilling
- microwave, grill and convection oven cooking
Within the types there is a choice of manual dials or electronic touch
controls - with push buttons or touch pads and an electronic display to
show the settings.
Controls
- layout of control panel is logical
- setting sequences are straightforward and logical
- individual controls are well spaced
cramped controls are difficult for
those with limited dexterity
- controls can be located by touch
dials and raised push buttons can be
felt, flat touch pads cannot
- controls for different functions are differently
shaped
easier to identify by touch
- shape and size provide good gripping area
large area to grip, non-slippery surface
- control requires little force to operate
- touch controls bleep at each increment
possible to count through settings
- manual control settings can be felt by touch
this can be achieved by raised markings
on the control and its surrounds
- all labelling and markings strongly colour contrasted
against their background
- all labelling and markings are large for easy
viewing
- oven stays in place when controls are operated
ovens that slide need two-handed operation
- safety device to prevent operation by small children
eg electronic controls can be switched
off
Electronic display
where available
- displayed digits are large and clear
- all markings and labelling are large for easy
viewing
- all markings and labelling strongly colour
contrasted against their background
- displayed information is easy to understand
in simple terms and logical
Putting food in
- shape and size of door handle provide good gripping
area
plenty of space for fingers, non-slippery
surface
- door opening button provides good gripping area
- door button requires little force to operate
- door opens without a deep push on the button
buttons that push in a long way are
difficult for people with limited dexterity
- opening and closing the door requires little
force
- door opening angle of at least 130 degrees
to allow easy access particularly
if surfaces get hot
- turntable is secure on its base
- turntable is light enough to be easily handled
- space below turntable for easy lifting out
- interior lighting is bright
- food can be seen through the closed door
dark glass or heavy patterning can
prevent this
Using the grill/convection oven
where available
- no fiddly actions required to insert racks
- racks fit securely inside the cavity
Instructions
likely to be more heavily used than with other domestic appliances
- paper is matt or with slight sheen
glossy paper reflects light - difficult
to read from
- written in simple language, no technical terms
- clear and logical layout
main printed text in minimum 12 point
size
- printed text in sans-serif typeface
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Report Contents
Introduction
Why design for all is important
Using
research to identify needs - the basic toolkit
Product group checklists
The practical principles of design for all
What can be done to raise awareness
Useful contacts
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