Experts in research involving disabled and older consumers

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Join our consumer research forum

The Research Institute for Disabled Consumers is a specialist UK research charity working with disabled and older consumers. Our consumer research forum, formerly the RicaWatch panel, is unique, providing us with a range of people who assist us with research.

Join our consumer research forum

Are you a disabled or older person living in the UK? If yes, then why not use your knowledge and experience to help the Research Institute for Disabled Consumers with its research?

For too long in the UK there’s been disjointed planning in the design of products and services and a failure to appreciate people’s needs for them to be really accessible and inclusive.

We're determined to improve things through its research.

That’s why we really want you to join us.

As a valued member, you may be asked to take part in research including:

In the video below, Dave Horwood, a member from Brighton talks about his experiences:

Go to our YouTube channel

Read our blog post 'Don't let your disability stop you being a mystery shopper'

What happens when you join our forum?

  1. First you register using the link below.
  2. We'll offer you research to do when it becomes available in your area and if it is appropriate.
  3. You tell us what you’d like to do and how far you can travel.
  4. We cover your time and expenses.

How to join

Join online (opens in new window)

The registration form:

  • is at a secure external website
  • is a 2 stage process and can take 30 - 40 minutes in total to complete
  • asks you for detailed personal answers so we can match you to the right kind of research
  • is strictly confidential; we don’t share your information with anyone outside 

View our data protection statement

Fill in a print registration form or join over the phone

If online is not for you, then phone us on 020 7427 2460 and we'll be happy to:

  • send you a registration form by post in normal size or large print and a Freepost envelope, or 
  • take your details and ring you back at a convenient time to join 
In May 2015, we asked our members about good and bad products/services.
We wanted to know about any tips to pass on to others and ideas for future research. 
Read what our panel told us.

Read our latest news

Last updated: June 2018


See also: The difference our work makesResearch reports | Blog posts