Consumer research for older and disabled people

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Mobility scooters - useful contacts

Advice and information

BHTA

The BHTA is the trade body for suppliers of healthcare products and services, including mobility scooters. Their members must abide by a Code of Practice, so we recommend that you go to retailers that are BHTA members. The BHTA can direct you to local retailers and handle complaints about their members. They also publish two guides:

British Healthcare Trades Association (BHTA)
British Healthcare Trades Association (BHTA)
New Loom House
Suite 4.06
101 Back Church Lane
London
E1 1LU

United Kingdom

Tel: 

020 7702 2141

Fax: 

020 7680 4048

Email: 

bhta@bhta.com

Disabled Living Foundation

Provide advice and information on equipment with an online database of products and retailers and a helpline.

Disabled Living Foundation
Disabled Living Foundation
4th Floor Jessica House
Red Lion Square
191 Wandsworth High Street
London
SW18 4LS

United Kingdom

Tel: 

0300 999 0004 / 020 7289 6111

Email: 

info@dlf.org.uk

Disability Rights UK

Advice and information is available on a wide range of disability-related topics. They have also produced a guide to getting a powered wheelchair or scooter called Get mobile.

Disability Rights UK
Disability Rights UK
Ground Floor
CAN Mezzanine
49-51 East Rd
London
N1 6AH

United Kingdom

Tel: 

020 7250 8181

Motability

Motability is a scheme that lets you lease a mobility scooter, powered wheelchair or car using your benefits – see our finance section for more. They also run Motability One Big Day events for prospective users, where you can see and try out equipment.

Motability car, scooter or powered wheelchair Scheme
Motability car, scooter or powered wheelchair Scheme
Motability Operations, Specialised Mobility Team
410 Bristol Business Park
Coldharbour Lane
Bristol
BS16 1EJ

United Kingdom

Tel: 

0300 456 4566

Textphone: 

0300 037 0100

Motability One Big Day
Motability run these regional events for users or prospective users of the scheme - you can see and try scooters and other equipment.
Tel 0800 953 4002
www.motabilityevents.co.uk

National Federation of Shopmobility UK

If your local shopping centre or town centre has a Shopmobility Scheme, you can hire a scooter from them. Find out from The National Federation of Shopmobility:

Shopmobility
Shopmobility
National Federation of Shopmobility UK (NFSUK)
2-4 Meadow Close
Ise Valley Industrial Estate
Wellingborough
NN8 4BH

United Kingdom

Tel: 

01933 229644

Which?

Publish independent test reviews on 10 smaller scooters on their subscription website.

www.which.co.uk

Mobility Centres

There are 16 Mobility Centres in the UK accredited by the Forum of Mobility Centres and have certain minimum standards.

Forum of Mobility Centres
Forum of Mobility Centres
c/o Providence Chapel
Warehorne
Ashford
Kent
TN26 2JX

United Kingdom

Tel: 

0800 559 3636

For more information go to Motoring useful contacts.

Manufacturers

If you see a particular scooter you’re interested in, try contacting the manufacturer to find out more and locate a dealer. They may also be able to help you with instructions or spare parts for a scooter you already own.

Beamer (Tramper)
Beamer (Tramper)
Salisbury
Wiltshire

United Kingdom

Tel: 

01794 884766

Fax: 

01794 884678

Days Healthcare (Patterson Medical Ltd)
Days Healthcare (Patterson Medical Ltd)
North Road
Bridgend Industrial Estate
Bridgend
CF31 3TP

United Kingdom

Tel: 

01656 664700

Drive Medical
Drive Medical
Ainleys Industrial Estate
Elland
West Yorkshire
HX5 9JP

United Kingdom

Tel: 

0844 855 4402

Fax: 

01422 314489

Electric Mobility
Electric Mobility
Canal Way
Ilminster
Somerset
TA19 9DL

United Kingdom

Tel: 

0800 252614

Fax: 

01460 258125

Freerider Network
Freerider Network
Unit 2C, Acre Park
Dalton Lane
Keighley
West Yorkshire
BD21 4JH

United Kingdom

Tel: 

01535 669604

Fax: 

01535 600366

Handicare Mobility
Handicare Mobility
82 First Avenue
Pensnett Estate
Kingswinford
West Midlands
DY6 7FJ

United Kingdom

Tel: 

0845 074 5945

Textphone: 

(180015)020 7490 8913 ext 05

Fax: 

08450 74 59 46

Invacare
Invacare
Pencoed Technology Park
Pencoed
Bridgend
CF35 5AQ

United Kingdom

Tel: 

01656 776200

Fax: 

01656 776201

Email: 

uk@invacare.com

Kudos
Kudos
Pod Business Centre
Harris Way
Sunbury on Thames
Middlesex
TW16 7EW

United Kingdom

Tel: 

0800 152 2410

Kymco
Kymco
MASCO LTD
UNIT 43 ATCHAM BUSINESS PARK
UPTON MAGNA
SHREWSBURY
SY4 4UG

United Kingdom

Tel: 

01743 761107

Monarch Mobility
Monarch Mobility
Boothtown Road
Halifax
HX3 6UB

United Kingdom

Tel: 

0800 9530201

One Rehab
One Rehab
Stonechapel
Vann Road
Fernhurst, Haslemere
Surrey
GU27 3JN

United Kingdom

Tel: 

0845 383 3333

Fax: 

0845 383 3344

Pride Mobility
Pride Mobility
32 Wedgwood Road
Bicester
Oxford
OX26 4UL

United Kingdom

Tel: 

01869 324600

Fax: 

01869 323070

Pro Rider
Pro Rider
BEHIND LADKINS LTD
SEAGRAVE ROAD, SILEBY
Loughborough
Leicestershire
LE12 7TT

United Kingdom

Tel: 

01604 813428

Quingo
Quingo
Advanced Vehicle Concepts, 7 Stadium Way
Cradock Road Industrial Estate
Luton
Bedfordshire
LU4 0JF

United Kingdom

Tel: 

01582 430889

Fax: 

01582 430898

Roma Medical
Roma Medical
York Road
Bridgend Industrial Estate
Bridgend
CF31 3TB

United Kingdom

Tel: 

01656 674488

Fax: 

01656 674499

Sunrise Medical Ltd
Sunrise Medical Ltd
Thorns Road
Brierley Hill
West Midlands
DY5 2LD

United Kingdom

Tel: 

0845 605 6688

Fax: 

0845 605 6689

TGA Mobility
TGA Mobility
Woodhall Business Park
Sudbury
Suffolk
CO10 1WH

United Kingdom

Tel: 

01787 882244

Fax: 

01787 882248

Van Os Medical
Van Os Medical
Excel House
Escrick Business Centre
Escrick
York
YO19 6FD

United Kingdom

Tel: 

01904 720170

Last updated: June 2015

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