Consumer Reports

Concessions

Wheelchair user on a bus

You may be entitled to reduced fares on public transport.

  • for buses: your local authority will run a Disabled Persons Concession scheme. Contact the council's transport information officer or the local Passenger Transport Executive
  • for coaches: contact the coach operator
  • for taxis: your local authority may have a taxi scheme,which means cheaper taxi fares. Conditions and rates vary - contact your local authority for details.

    For information on the London scheme contact:

    TEC Taxicard
    London Councils
    59 Southwark St
    London SE1 0AL

    Tel: 020 7934 9791
    Fax: 020 7934 9699
    taxicard@londoncouncils.gov.uk
    www.taxicard.org.uk
  • for trains: the Disabled Person's Railcard gives you up to a third off standard fares. If you travel with a companion they get the discount too. The Railcard costs £18 per year or £48 for a 3 year card.

    You can still get the discount without the rail card if you are visually impaired or have to stay in your wheelchair during the journey and have proof of your disability from an acceptable source. You have to be travelling with a companion to qualify for this if you are visually impaired. The Railcard costs £18 per year or £48 for a 3 year card.
     
    Disabled Person's Railcard application helpline
    Tel: 0845 605 0525
    Textphone: 0845 601 0132
    www.disabledpersons-railcard.co.uk

 

next page: Reporting back and complaining