Coaches
The Regulations
Coaches on local and scheduled services have to meet the same regulations as buses, but see below.
When from?
New coaches used on scheduled services that carry more than 22 passengers have been compliant since 2005 and all coaches will be compliant by 2020. National Express has some 30 routes served by wheelchair accessible coaches. Not all stops on these routes are accessible - check with them as the number of accessible coaches and stops is growing. National Express aims to list accessible routes on its website in future. When you book they will ask for details of the make and model of your wheelchair to make sure it is compatible with the locking system on the coach. They will also read out a safety statement - basically you have to assure them that your wheelchair is safe to travel.
National Express
7 Triton Square
London
NW1 3HG
Tel: 08717 818181
Tel: 08450 130130
info@nationalexpress.com
www.nationalexpressgroup.com
New coaches
See the details for buses. The main differences are:
- The wheelchair space faces forward and has an anchoring system for the wheelchair and a seatbelt for the passenger
- Entrances, exits and gangway floors will not slope more than 5
- Coaches with lifts need appropriate facilities at destinations.
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