Virgin Mobile
Mobile service using the T-Mobile network
Advice and information
Sales: 0845 6000 600
Customer services: 0845 6000 789
(789 for Virgin mobile customers)
Fax: 01225 895 881
Email: theteam@virginmobile.com
Website: www.virgin.com/mobile
Textphone calls
No access to BT TextDirect; access to Typetalk via
Relay Assist (see section on textphones)
Online billing
Contract customers can view and pay online
Pay as you go can view credit and top up online.
Other useful services
Can listen and reply to emails on your phone
(Unless we say otherwise, all mobile suppliers offer:
- free directory enquiries and operator-assisted calls (you need to register) if you cannot use a printed directory
- literature, contracts and bills in other formats if you have poor sight
- bill payment nominee facility
- bill rebates for textphone users)
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