References
1. Voshol A, Staal G, Faas D (eds) Old/New: the Elderly as a Starting Point for Innovative Designs (Oud/Nieuw), The Netherlands Design Institute, Amsterdam, 1997
2. Living Longer, Design Council, 2001
3. Jarvis et al, Getting around after 60, HMSO, 1991
4. Kose, Satoshi, communication to Ricability, March 2001
5. Exploring the opportunities of Inclusive Design, Design Council Workshop: Designing our future: Growing your market through inclusive design, 29 Oct, 1999
6. Based on RICA interviews with car manufacturers, 1998
7. Voshol A, Staal G, Faas D (eds) Old/New: the Elderly as a Starting Point for Innovative Designs (Oud/Nieuw), The Netherlands Design Institute, Amsterdam, 1997
8. Quoted by INCLUDE, see www.stakes.fi/include
9. Eurostat news release 75/99, 29 July 1999
10. Statistiques dmographiques, Donnes 1995-1998, dition 1998, Eurostat, Brussels
11. Lees Clare, Flatters Paul The Older Marketplace: a Gold mine but still a Grey Area, Henley Centre, London, 1997
12. Eurostat yearbook 98/99, Eurostat, Brussels
13. A study of the difficulties disabled people have when using everyday consumer products, Consumer Affairs Directorate, DTI, August 2000
14. Testing standard products for elderly and disabled people, International Consumer Research and Testing, London, September, 1994
15. What is design for all? Paper No 1 INCLUDE (Inclusion of disabled and elderly people in telematics), programme of the European Commission, at www.stakes.fi/include
16. taken from Froyen Hubert, Criticality and choice, EIDD, Dec 2000, at www.design-for-all.org
17. Lees Clare, Flatters Paul The Older Marketplace: a Gold mine but still a Grey Area, Henley Centre, London, 1997
18. Shipley T, Gill J, Call barred? Inclusive design of wireless systems, RNIB on behalf of PhoneAbility, 2000
19. Carey Kevin, Design for life, paper presented at the DfEE/NDC/Demos seminar, London March 1999
20. Grayson John, Universal design products serve all
regardless of age, Aging Network News, undated
21. Telephones what features do disabled people need?, John Gill, Tony Shipley, RNIB on behalf of PhoneAbilty, 1999
22. US Access Board, Electronic and information technology accessibility standards, Economic Assessment, Washington, November 2000
23. What is design for all? Paper No 1 INCLUDE (Inclusion of disabled and elderly people in telematics), programme of the European Commission, at www.stakes.fi/include
24. Building Lifetime Homes, Foundations 2, Joseph Rowntree Foundation, February 1997,
25. Carey Kevin, Design for life, paper presented at the DfEE/NDC/Demos seminar, London March 1999
26. For example, Access prohibited, information for designers of public access terminals, Gill J, RNIB for INCLUDE, 1997
27. Bordett HM, Congelton JJ and Koppa RJ, Torque Required from Elderly Females to Operate Faucet Handles of Various Shapes (Human Factors, 30/3) Human Factors USA1988
28. Barker P, Barrick J, Wilson R, Building Sight HMSO and RNIB, 1995
29. for example, Babic, A L and Pirkl, JJ, Guidelines and Strategies for Designing Transgenerational Products: An Instructors Manual, Syracuse University Series in Gerontology Education, Syracuse University, NY, 1988
30. for example, Freudenthal, Adinda, The Design of Home Appliances for Young and Old Consumers, Delft University Press, Netherlands, 1999.42 43
31. For example, Older adult data, handbook of measurements and capabilities of the older adult, Department of Trade and Industry, January 2000
32. A collaborative project being carried out by the Helen Hamlyn Research Centre and Central St Martins School or Art. It will be completed in 2002.
33. Access to ATMs, UK Design Guidelines, Centre for Accessible Environments and Robert Feeney Associates, Loughborough,1999
34. Wilkins Stephen, Smith Nick, Designs for senior friendly safety closures, paper presented at a conference organized by PIRA International, March 1998
35. Christenson Margaret, Embracing Universal Design, November 8, OT Practice, USA 1999
36. Shipley T, Gill J, Call Barred? Inclusive design of wireless systems RNIB for Phoneability, 2000
37. Although the ADA prohibits discrimination on the basis of disability in goods and services provided by private companies, and makes explicit reference to standards as a way of achieving this aim.
38. DiLuigi James, Ostroff Elaine (eds) Universal design: accessibility and the Americans with Disabilities Act, Volume 4, No 2: April 1999. An advisory group has been set up to facilitate this development
39. COM(1999) 564 Final. Communication from the
Commission to the Council, the European Parliament, the Economic and Social Committee and the Committee of the Regions on certain Community measures to combat discrimination.
40. "when adopting measures to approximate Member States legislation" Towards a Barrier Free Europe for People with Disabilities, Communication from the Commission, Brussels May 2000
41. Towards a barrier free Europe, ibid
42. COM (2000) 48, Strategies for jobs in the information society, adopted February 2000
43. Towards a Barrier Free Europe for People with Disabilities, Communication from the Commission to the Council, the European Parliament, the Economic and Social Committee and the Committee of the Regions, Brussels May 2000
44. 98/10/EC Official Journal L 101.01.04. 1998
45. 99/05/EC Official Journal L 091, 07.04.1999, although such equipment would only have to "support certain features" to make is accessible which could be interpreted to mean compatibility with assistive devices
46. Disability Rights Task Force, DfEE 1999
47. ISO/IEC Policy statement addressing the needs of older persons and people with disabilities in standardization work. ISO/IEC 2000
48. Provisionally titled Guidelines to address the needs of older persons and persons with disabilities when developing standards
49. These are ETSI (European Telecommunications Standards Institute), CEN (Comite Europeean de normalisation) and CENELEC (Comite Europeean de normalization Electronique)
50. M283-EN, Mandate to the European Standards Bodies for a guidance document in the field of safety and usability of products by people with special needs (eg Elderly and disabled), Brussels June 1999
51. Disability Rights Task Force op cit, Recommendation 6.16, DfEE 1999
52. The DBA Design Challenge 2000 Care for our future selves, Royal College of Art 6th December 2000
53. Pivi Tahkokallio, Crisp &Clear, No 4, European Institute of Design and Disability, 2000
54. Disability Rights Task Force , Recommendation 6.15, DfEE 1999.44
55. Living Longer, Design Council, 2001
56. Institute of Consumer Ergonomics, Problems experienced by disabled and elderly people entering and leaving cars, Transport and Road Research Laboratory, 1985
57. Living Longer, Design Council, 2001
58. Colleges which include information on inclusive design either at undergraduate or postgradukate level include Cambridge University Engineering Design Centre, Central St Martins School of Art, Brunel University, Loughborough, University and the University of East London, Royal College of Art Staffordshire University School of Art & Design, University of Glasgow school of Art, University of
Surrey.
59. Communication to Ricability from Social Research
Associates, 2001
60. As a precedent, the Disability Rights Task Force asked the DTI to provide assistance to disability organisations to enable them to make contact with the design community to promote the Millennium project. Disability Rights Task Force, Recommendation 6.18, DfEE 1999
61. Section 255 of the Telecommunications Act, 1966, Section 508 Rehabilitation Act, 1998
62. Section 508, Rehabilitation Act Amendments, 1998
63. Towards a Barrier Free Europe for People with Disabilities, Communication from the Commission to the Council, the European Parliament, the Economic and Social Committee and the Committee of the Regions, Brussels May 2000
64. Ricability has published several consumer guides on mainstream domestic appliances, most recently with Comet plc, the UK electrical retailer, who are developing a programme of work in this area.
65. Kose, Satoshi, communication to Ricability, December 2000.
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